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Identified · August 5 at 12:57 PM (UTC)

Since the Hanko v3 release, statistics in the Hanko Cloud dashboard have not been displayed reliably. Affected metrics may show a value of 0, even when usage data is available.

The following metrics are affected:

  • Total users
  • Monthly active users
  • Sign-ups

Authentication services and user data are not affected. The issue is limited to the statistics displayed in the dashboard.

We are aware of the problem and are working on a fix.

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Aug 5, 2026
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Dashboard statistics unavailable or inaccurate
Hanko Cloud
Identified · · August 5 at 12:57 PM (UTC)

Since the Hanko v3 release, statistics in the Hanko Cloud dashboard have not been displayed reliably. Affected metrics may show a value of 0, even when usage data is available.

The following metrics are affected:

  • Total users
  • Monthly active users
  • Sign-ups

Authentication services and user data are not affected. The issue is limited to the statistics displayed in the dashboard.

We are aware of the problem and are working on a fix.

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