Hanko Status

Hanko Status

Apr 22, 2025

Coming up

Infrastructure maintenance

  • Hanko Cloud
  • Hanko Cloud Login
  • Passkeys.io Demo
  • Passkey API

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Maintenance

We're updating some infrastructure components. During that time some projects might not be available for a couple of minutes.

Nov 27, 2024

Sevice Disturbance

  • Hanko Cloud
  • Hanko Cloud Login
  • Passkeys.io Demo
  • Passkey API

Resolved

The problem has been resolved.

Monitoring

The problem is identified to be a memory issue with an internal component. We have fixed the the problem, and will continue to monitor the situation.

Investigating

We are encountering some issues with our infrastructure. We are looking into the issue.

Aug 05, 2024

Sevice Disturbance

  • Hanko Cloud Login
  • Passkeys.io Demo
  • Passkey API

Resolved

All systems are normally operational.

Investigating

We experienced a disruption of some of the service.

Jul 13, 2024

Sevice Disturbance

  • Passkeys.io Demo
  • Passkey API

Resolved

All systems are normally operational.

Investigating

We experienced a disruption of some of the service.

Jul 11, 2024

Sevice Disturbance

  • Hanko Cloud
  • Hanko Cloud Login
  • Passkeys.io Demo

Resolved

All systems are normally operational.

Investigating

We experienced a disruption of some of the service.

Jun 27, 2024

Passkey API: EOF issue

  • Passkey API

Resolved

The issue has been fixed.

Investigating

Some users are encountering {title: "unable to process request", details: "EOF", status: 400} issues when trying to initialize Passkey API actions.

Jun 26, 2024

Maintenance

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    Maintenance

    We are performing maintenance on our environment. Services and projects may be unavailable for a few minutes.

    Feb 03, 2024

    Degraded performance, partial downtime

    • Hanko Cloud Login
    • Passkeys.io Demo

    Resolved

    Increased the minimal number of nodes, cluster is stable now.

    Resolved

    Some Hanko Cloud projects suffered availability issues on Saturday (status 503).

    We've identified the issues to be caused again by the Autoscaler that has been overzealous when downscaling nodes. Additional changes were made to the cluster config and the cluster is now stable.

    Nov 07, 2023

    Limited availability of Free projects

    • Hanko Cloud

    Resolved

    Fine-tuning of the autoscaler has resolved the issue.

    Monitoring

    Hanko Cloud Free projects suffered frequent availability issues this week (status 503).

    We've identified the issues to be caused by the autoscaler that has been overzealous when downscaling nodes that run Free projects. Changes were made to the cluster config and we are monitoring the results.

    If your app / service is impacted by this, please consider upgrading to Hanko Cloud Pro, as those projects run on dedicated nodes that are not affected by the incorrect behavior of the autoscaler.